Customer Issue: Broken garage door spring.
Our Solution: We made sure the door wasn't damaged by the unexpected breakdown and that the lift cables didn't snap or become frayed. Then we fitted a new spring in place of what was left of the old one and made sure its tension was properly adjusted.
Garage Door Troubleshooting
Customer Issue: Door opening and closing inconsistently.
Our Solution: After examining the various hardware parts that could be causing the problem, like the tracks and the springs, we checked the safety sensors to see if they've become misaligned. They haven't. We then inspected the opener's circuit board, and noticed some frayed wires, which were likely causing the glitches. We replaced the damaged wires and the door was back to its normal behavior.
New Garage Door Installation
Customer Issue: Wanted to have a new garage door installed.
Our Solution: We consulted the customer on what material and level of insulation would be best fit her needs. Then we presented her with a few different options, and she chose a Clopay garage door from the company's Classic Wood collection, which we proceeded to install for her.