Several rollers were badly rusted after a leak event, and the customer decided to replace them rather than risk just cleaning them and having the garage door get off track unexpectedly.
The team lifted the door and removed all three of the faulty rollers. They scraped the rust off of the sockets, lubricated them, and installed the renewed rollers before lifting the door back onto the tracks and testing it.
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* $29 service call - deducted from the service
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